Today’s tip is about empowering our people. The phrase “employee empowerment” has been in the workplace lexicon long enough now to have meanings as varied as the different occupations to which it applies. To me, to empower our employees means to ensure the optimal positive work environment and experience by providing employees the resources needed to be successful in their jobs.
This means making sure they have:
- Knowledge, Skills, and Tools. It baffles me when employers hire new staff without providing the essential training they need to do well in their jobs. Due to the recent business trend of downsizing, many employees have taken new roles that require new skills. Investing in employee training and development not only empowers our employees to be more effective in their jobs, it inspires them to go the extra mile. This is because our efforts in their growth and development make them feel appreciated and valued and, as a result, they feel committed to our company.
- Emotional Support. Especially after seeing their co-workers’ jobs eliminated, employees need to know that they can count on their bosses for encouragement and moral support. Meet with your employees on a regular basis, even if only for a short period of time. Listen to them; reassure them; praise them.
- Appropriate Working Environment. If you can’t work where your employees work, don’t expect them to do well. Attend to their physical needs. Successful employees need essential things such as a complete and comfortable work station, adequate lighting, and a livable temperature. Make sure food and beverages are accessible as needed. Uncomfortable, thirsty and hungry people couldn’t possibly do well at work. Could you?
These are some examples of what we can do to meet our employees’ human needs—physical, mental, and emotional. Remember, this is the key to effective Talent Management and creating Talent Sustainability in your organization—Because we are simply human beings.™